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Returns & Exchanges

Return Policy
At Pacifica, we want you to be 100% satisfied with your purchase and experience. That is why we offer an easy return process. Returns are accepted within 30 days after purchase from Pacificabeauty.com only. Items purchased from a Pacifica retail partner will not be accepted. Samples & free gifts with purchase are not returnable. We cannot accept returns from outside of the US.

For Returns:
Once your order is received, your refund will be processed and automatically applied to your credit card within 2 business days. Depending on your credit card company, it may take up to 14 business days after your credit is applied for it to post to your account.

For Exchanges:
Once your order is received, your exchange will be processed. You will receive an email with updated tracking information for your new products!

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